E-books
How do I access my electronic books (ebooks)?
You will need to download and install the Optimi app to view your ebooks. Your ebooks should be available on the Optimi app within two (2) working days after receiving your welcome email. Please check your junk/spam folder or contact us if you have ...
How do I install the Optimi app?
To install the Optimi app, please follow the steps below: Download the app from your app store (Microsoft App Store, Android Play Store, Apple App Store) Open the Optimi app Enter your username and password (as per the Welcome email).* Note: If your ...
What happens if a book is not available in electronic format for the Optimi app?
Ebooks may not be available for certain subjects. In a case like this, you will receive a hardcopy version of the subject material for which you have registered.
Do I need the internet to access my ebooks?
You will need internet access to download the Optimi app, ebooks, and updates. Ebooks are available offline once downloaded.
How do I log in to the Optimi app?
Did you opt for ebooks? You’ll find your e-books on the Optimi app. Check out the welcome email that you would have received upon registration for your unique Optimi app login details. Download the app from your app store and use these details to log ...
How long after registration do I get access to my ebooks?
Ebooks are made available only for the academic year in which they are purchased and will be available within two (2) business days from registration (the first date being 1 December).
On which device(s) can I access my ebooks?
You can access your ebooks on your PC, laptop or cellphone, provided that your device meets the minimum required specifications for the Optimi app to function optimally. Please see the minimum device specifications here.
How long do I have to access and use my ebooks?
When you purchase ebooks, you purchase the license for these electronic books. Ebooks are made available only for the academic year in which they are purchased. and will be available within two (2) business days from registration (the first date ...
The Optimi app doesn't seem to be working - what now?
If you are experiencing issues with the Optimi app, please ensure that you have checked the following: o Does your device meet the minimum required specifications? Please refer to the device specifications here. o Are you connected to the internet? ...
Can I print my ebooks?
Ebooks cannot be printed and are only made available through the Optimi app. The ebooks are copyright protected, and can therefore not be transferred or printed. The license you purchase upon registration is an annual license, which gives users ...